Motorola MC21XX SERIES Spezifikationen Seite 69

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Seitenansicht 68
Maintenance and Troubleshooting 5 - 9
USB ActiveSync/Charge Cable
Battery not
charging.
Charger is not
receiving power.
Ensure the power cable is connected securely to both the
charger and to AC power.
Battery is not correctly
seated.
Remove and re-insert the battery into the charger, ensuring it is
correctly seated.
Battery was removed
from charger or
charger was
unplugged from AC
power too soon.
Ensure charger is receiving power. Ensure the battery is seated
correctly. If a battery is fully depleted, it can take up to four
hours to fully recharge a battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Table 5-4
Troubleshooting the Four-slot Spare Battery Charger (Continued)
Problem Cause Solution
Table 5-5
Troubleshooting the USB ActiveSync/Charge Cable
Problem Cause Solution
MC21XX LED
Indicator does not
light when MC21XX
attached.
Cable is not receiving
power.
Ensure the power cable is connected securely to both the
cable and to AC power.
MC21XX is not seated
correctly in the cable.
Remove and re-insert the MC21XX into the MC21XX
connector, ensuring it is correctly seated.
MC21XX battery is
not charging.
MC21XX was detached
from cable or cable
was unplugged from
AC power too soon.
Ensure the cable is receiving power. Ensure MC21XX is
seated correctly. If the MC21XX battery is fully depleted, it can
take up to four hours to fully recharge a battery.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The MC21XX is not
fully seated in the
cable.
Remove and re-insert the MC21XX into the cable, ensuring it is
correctly seated.
During data
communication, no
data was
transmitted, or
transmitted data
was incomplete.
Cable removed from
MC21XX during
communication.
Reattach cable to MC21XX and retransmit.
Incorrect cable
configuration.
See
Chapter 2, Accessories
for cable configurations.
Communication
software is not installed
or configured properly.
Perform communication setup as described in
Chapter 3,
Synchronization
.
Seitenansicht 68
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