Motorola MC21XX SERIES Spezifikationen Seite 65

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Maintenance and Troubleshooting 5 - 5
8. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry
humidity requires less drying time.
Cleaning Frequency
The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile
devices are used. They may be cleaned as frequently as required. However when used in dirty environments it
may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.
Troubleshooting
MC21XX
Table 5-1
Troubleshooting the MC21XX
Problem Cause Solution
MC21XX does not
turn on.
Main battery not
charged.
Charge or replace the main battery in the MC21XX.
Main battery not
installed properly.
Ensure the battery is installed properly. For more information see,
Install Main Battery on page 1-3
.
System crash. Perform a warm boot. If the MC21XX still does not turn on, perform
a cold boot. For more information see,
Resetting the MC21XX on
page 1-7
.
Battery did not
charge.
Battery failed. Replace battery. If the MC21XX still does not operate, try a warm
boot, then a cold boot. For more information see,
Resetting the
MC21XX on page 1-7
.
MC21XX removed
from cradle while
battery was
charging.
Insert MC21XX in cradle and begin charging. The Standard Battery
requires up to five hours to recharge fully and the Extended Life
Battery requires up to eight hours to recharge fully.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 32°F (0°C)
or above 104°F (40°C).
Cannot see
characters on
screen.
MC21XX not
powered on.
Press the Power button.
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