Installation Manual DCT6400 Phase IIIHigh-DefinitionDVR Cable TerminalIDCT6416 II
Introduction 1-3 Standard DVR Functionality DVR functionality integrated with the IPG enables subscribers to: Pause, rewind, fast-forward, or re
1-4 Introduction Digital diagnostics Full feature access from front panel using a four-digit, seven-segment LED display Available Optional Features F
Introduction 1-5 If You Need Help If you need assistance while working with the DCT6400, contact the Motorola Technical Response Center (TRC): I
1-6 Introduction Calling for Repairs If a Motorola DCT6xxx set-top requires repair service, please call one of the following Motorola Authorized Serv
Section 2 Overview This section describes the front and rear panel. Front Panel The front panel controls provide functional navigation if the remote
2-2 Overview Rear Panel The rear panel contains a switched power outlet; connectors for video, audio, and RF cabling; data output; and modem and data
Section 3 Installation This section provides instructions to cable the DCT6400 and check its operation. The cabling diagrams illustrate connections t
3-2 Installation Before You Begin Before you move or change components on the subscriber entertainment system: Review the installation instruction
Installation 3-3 Video Connection Options Use the following guidelines to determine the best video connection for the subscriber home entertainment
3-4 Installation Installation Overview 1 Determine if you are connecting to a: High-definition TV or monitor Use the component video (Y Pb Pr), HDM
CAUTIONRISK OF ELECTRIC SHOCKREFER SERVICING TO QUALIFIED SERVICE PERSONNEL.TO REDUCE THE RISK OF ELECTRIC SHOCK,DO NOT REMOVE COVER (OR BACK).NO USE
Installation 3-5 Cabling to an HDTV for Video For HDTV video, for the best possible video quality: If the TV has an HDMI input, connect it to th
3-6 Installation Cabling to an HDTV and an A/V Receiver Figure 3-2 Cabling to an HDTV and an A/V receiver RF IN 2LLAUDIOINAUDIOOUTRROPTICALSPDIFS-VI
Installation 3-7 Cabling to a Standard Definition TV and an A/V Receiver Figure 3-3 Cabling to a standard-definition stereo TV To TVCABLE/ANTENNA
3-8 Installation Cabling to a Standard Definition TV and Audio Receiver To connect to an audio receiver, such as a home mini system, follow a daisy-c
Installation 3-9 Installing the Optional IR Blaster The optional IR Blaster provides control of the subscriber VCR from the terminal. It consists o
3-10 Installation Connecting the IR Blaster To connect the IR Blaster: 1 Fit the transmitter into the mounting bracket (refer to Figure 3-5). 2 Plu
Installation 3-11 Data Device Connections The DCT6400 provides optional high-speed data services such as Internet access, USB, Ethernet, and more.
3-12 Installation Boot Cycle After connecting the proper cabling to the DCT6400, plug the power cord into the DCT6400 and electrical wall outlet. Beg
Installation 3-13 The software download may take up to 45 minutes (or longer if the system is experiencing high demand). As long as the progress
3-14 Installation Code Description When Error Occurs Action Required Eb 11 Failed to lock OOB frequency After cycling twice through the OOB freque
IMPORTANT SAFETY INSTRUCTIONS 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use
Installation 3-15 Optimizing the High-Definition Settings This subsection describes how to optimize standard and HD video settings and closed capti
3-16 Installation The User Settings menu options are: Setting Description TV Type Sets the aspect ratio. The LED panel displays the type you select.
Installation 3-17 Setting Description Background Color Sets the background color for closed captions. Defaults to AUTO. Options are AUTO, WHITE, BL
Section 4 Diagnostics This section describes the diagnostics that confirm proper installation, including: Checking error states and signal integr
4-2 Diagnostics Using the Diagnostics To use the diagnostics: 1 Ensure that the DCT6400 is installed with the base platform or Thin Client software
Diagnostics 4-3 d01 General Status This diagnostic displays system status information on the OSD and LED. The information is updated each time the
4-4 Diagnostics d02 Purchase Status This diagnostic displays the status of subscriber event purchases on the OSD and LED. The OSD and LED information
Diagnostics 4-5 d03 Out-Of-Band (OOB) Status This diagnostic indicates the out-of-band control channel status. The information is updated every 5 s
4-6 Diagnostics Field Description SNR When carrier lock has been established, displays an estimate of the carrier signal-to-noise ratio in dB, with a
Diagnostics 4-7 Figure 4-5 LED display for in-band diagnostic MUTE MUTEPIB diagnosticindicatorData activity indicatorCarrier lock indicator(L = lo
FCC Declaration of Conformity According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplie
4-8 Diagnostics d05 Unit Address This diagnostic displays the unit address: UNIT ADDRESS TVPC INSTALLED NO UNIT ADDRESS: 123-45678-9012
Diagnostics 4-9 The Unit Address fields are: Field Description TvPC Installed Indicates whether the TVPC renewable security system is installed:
4-10 Diagnostics d06 Current Channel Status This diagnostic displays a status of the last attempted tuned channel on the in-band stream. The channel
Diagnostics 4-11 Figure 4-7 Current channel status LED displays MUTEMUTEMUTEPPPurchasable indicatorPurchasable indicatorPreview indicatorPreview i
4-12 Diagnostics Preview Indicates whether the current program is in preview mode: OSD LED Description YES on In preview mode NO off Not in pr
Diagnostics 4-13 d07 RF Modem (Upstream) This diagnostic displays the RF modem status, if an RF modem is installed in the DCT6400. The information
4-14 Diagnostics d08 Code Modules This diagnostic includes information about the firmware loaded in flash memory and all non-volatile code versions a
Diagnostics 4-15 The Code Modules fields are: Field Description Boot Code The boot code version in ASCII format Version The firmware version and bu
4-16 Diagnostics d09 Memory Configuration This diagnostic displays the DCT6400 memory configuration. The information is updated when you display the
Diagnostics 4-17 d11 Interface Status The Interface Status diagnostic displays when running in base platform or Thin Client. There is no LED displa
Contents Section 1 Introduction Features ...
4-18 Diagnostics Field Description Hard Drive Status INST (installed) or NOT INST (not installed) Smart Card INST (installed) or NOT INST (not instal
Diagnostics 4-19 d12 User Setting Status This diagnostic displays the user settings. The format may vary. The information on the OSD and LED is up
4-20 Diagnostics Field Description 4:3 Override The display format used for 4:3 standard-definition programming. If the YPrPb Output is set to 1080i,
Diagnostics 4-21 d13 DVR/Hard Drive Status This two-page diagnostic displays the DVR and hard-drive status. DVR/Hard Drive Status DVR Status Ena
4-22 Diagnostics The DVR/Hard Drive Status fields are: Field Description Enabled Indicates whether the DVR is enabled, based on the DCT6400 Connected
Diagnostics 4-23 Field Description State The hard drive state: Standby — The hard drive is working normally, but is at rest (the State returns t
4-24 Diagnostics DOCSIS ^^^ Scroll Up ^^^ MAC Addresses Cable Modem xx.xx.xx.xx.xx.xx Set-Top Box xx.xx.xx.xx.xx.xx Downstream Channel Carrier
Diagnostics 4-25 The fields are: Field Description DOCSIS Enabled For a DOCSIS-enabled set-top, YES. Otherwise, NO. Acquire DS Channel The DOCSIS d
4-26 Diagnostics Field Description Downstream Channel (carries data from the headend to the set-top) Carrier Lock YES — The cable modem is locked to
Diagnostics 4-27 d15 Application Specific Information This diagnostic displays information about application servers: APPLICATION SPECIFIC INFORMAT
ii Contents Data Device Connections ...
4-28 Diagnostics Figure 4-10 Interactive status LED display MUTE MUTEPP The Interactive Status fields are: Field Description IP Address The IP addre
Diagnostics 4-29 MAC Abort Cntr This counter increments every time the MAC layer reaches the cell abort count limit. It is reset by the successful
Section 5 Troubleshooting This section provides troubleshooting guidelines. If problems still occur after performing the diagnostics, call the TRC fo
5-2 Troubleshooting Problem Possible Solutions There is no video on the TV screen. Verify that the TV is powered on and set to the appropriate input
Troubleshooting 5-3 Problem Possible Solutions There are black bars on all four sides of the picture. This may occur on a 4:3 TV if the 4:3 OVERRID
Appendix A Specifications Input frequency (video and DOCSIS) 54 to 864 MHz HRC/IRC frequency assignments Downloadable Number of channels 136 carriers
Appendix B Connection Record To ease reconnection if equipment is moved or added to the system, you can use a copy of this or a similar diagram to re
Abbreviations and Acronyms AGC automatic gain control ASTB Advanced Set-top Box BPI Baseline Privacy Interface (DOCSIS) CRC cyclic redundancy check C
Abbreviations and Acronyms-2 SNR signal-to-noise ratio S/PDIF Sony Philips Digital Interface Format TCP/IP Transmission Control Protocol/Internet Prot
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Contents iii Figures Figure 1-1 DCT6400 front and rear views ...
Section 1 Introduction This manual provides instructions for cable operator personnel to install the Motorola DCT6400 Phase III high-definition digit
1-2 Introduction Features Tuners Two 54 to 860 MHz video tuners with analog AMS-VSB and digital MPEG-2 main profile high level video processor One de
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