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Motorola
SM56 Software Modems
Quick Start User's Guide
Contents
1 Introduction
2 Preparing The Computer For Installation
3 Installing The Modem Hardware
4 Installing The Modem on Windows 9x, Millennium, Windows 2000 and
Windows XP.
5 Installing The Modem on Windows NT 4.0
6 Verifying Correct Installation
7 Troubleshooting
8 Un-installing and Upgrading
9 Changing The Operating System
10 Improving Direct X Speakerphone Performance and Quality
11 Contact Information
Appendix A SM56 Main Features
Motorola License Agreement
1 Introduction
Motorola's SM56 modems are available for use on PCI, Mini PCI, and AC-Link (including CNR)
PC's. The SM56 modem is a feature-rich, V.90/V.92 modem at an attractive price. It supports all
fax and data fall back modes, and different driver installs include telephone answering machine
(TAM) operation and full speakerphone functionality. This document details installation,
troubleshooting, and usage of the SM56 software modem.
The SM56 modems provide high-speed communications between your personal computer and a
remote location, such as an Internet Service Provider (ISP), so you can:
Receive data at up to 56 Kbps in V.90/V.92 or K56Flex modes, for faster Internet access.
Use your computer to send and receive
faxes
, at up to 14.4 Kbps
Use your computer as a
Video Phone
to place and receive Video Phone calls.
Use your computer as a telephone
answering machine
(Not available on Data/Fax modems).
Use your computer as a speakerphone, to place and receive
voice calls
(Data/Fax/Speakerphone modems only).
The SM56 modems run on Windows 95/98, in a Windows 95/98 DOS box, Windows Millennium,
Windows NT 4.0,Windows 2000 and Windows XP.
Note:
The modem cannot be used in pure DOS or on any other operating system. Note that
Windows 9x, NT 4.0, and 2000 require different modem drivers. The driver for one OS will not
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Inhaltsverzeichnis

Seite 1

Motorola SM56 Software Modems Quick Start User's Guide Contents 1 Introduction 2 Preparing The Computer For Installation 3 Installing The Mod

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8. Follow the prompts and point to the location where you have stored the latest driver. 9. Select Yes when asked to reboot the system. Important:

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10 Improving Direct X Speakerphone Performance and Quality Important: This section applies only to Data/Fax/Speakerphone driver builds using soft-

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possible. Information about the problem: • The actions and steps that you performed. • A description of what you saw; be specific. • A description

Seite 5 - 7 Troubleshooting

ATTENTION: Carefully Read This Important Document THE FOLLOWING AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR ENTITY), AND MO

Seite 6 - There is no dial tone

THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOR

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work on the other OS. Make sure you have the correct drivers before installing Computer OEMs that bundle the SM56 modem can benefit from sizable cost

Seite 8

To ensure problem-free installation ensure that an unused COM port is available. The SM56 install program interrogates lower COM ports (below COM 5) a

Seite 9

For D/F/TAM and D/F/TAM/Speakerphone modems, Windows finds a second device after the modem has been installed. Windows notifies you that it has found

Seite 10

open some terminal application, such as HyperTerminal, and issue the ATI commands manually. Verifying Proper Hardware Operation To verify correct S

Seite 11 - 11 Contact Information

2. Double click the System icon. 3. Expand the Modem branch. 4. Double click the Motorola SM56... modem. 5. Select the Modem tab. Mak

Seite 12 - SOFTWARE LICENSE AGREEMENT

Contact your sound card vendor for driver updates or more information. • The modem cannot complete a connection to another modem 1. Ensure that y

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applications When dialing a remote system that requires you to enter selections using the telephone keys, such as a voice-mail depot or bank-account

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to do this; refer to the next section. • How Do I Add AT Commands Before the Modem Dials My ISP? 1. Open the Control Panel. 2. Double-click the

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