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Button: Troubleshoot
Expert Mode
Expert Mode has advanced troubleshooting tools that are used to pinpoint the exact
source of a problem.
Clicking the Troubleshoot tab displays a page with links to System Status, Network Tools,
and Diagnostics.
• System Status: Displays an overall view of the system and its condition.
• Network Tools: Includes NSLookup, Ping and TraceRoute.
• Diagnostics: Runs a multi-layer diagnostic test that checks the LAN, WAN, PPPoE, and
other connection issues.
Link: System Status
In the system status screen, there are several utilities that are useful for troubleshooting.
Some examples are given below.
- Software User Guide 1
- Copyright 2
- Expert Mode 4
- Command Line Interface 8
- Glossary 9
- . . . . . 303 10
- Table of Contents 11
- CHAPTER 1 Introduction 13
- About Netopia Documentation 14
- Intended Audience 14
- Documentation Conventions 15
- Organization 17
- A Word About Example Screens 17
- CHAPTER 2 Basic Mode Setup 19
- ☛ CAUTION: 20
- Set up the Netopia Gateway 21
- Then go to Step 2 22
- Configure the Netopia Gateway 25
- Connect to the Internet 26
- Configure the Netopia Gateway 27
- Home Page - Basic Mode 29
- Link: Manage My Account 31
- Link: Status Details 32
- Enable Rmt Mgmt 33
- Link: Expert Mode 34
- Link: Update Firmware 34
- Update Firmware 35
- Continue 35
- Link: Access Control Login 37
- CHAPTER 3 Expert Mode 39
- Home Page - Expert Mode 41
- Home Page - Information 41
- Link: Breadcrumb Trail 43
- Button: Restart 44
- Link: Alert Symbol 45
- Button: Help 46
- Button: Configure 47
- Link: Quickstart 47
- Link: LAN 49
- Wireless 52
- Advanced 55
- Wireless MAC Authorization 59
- RADIUS Server 63
- Link: WAN 64
- ATM Traffic Shaping 65
- Link: Advanced 68
- Link: IP Static Routes 69
- Link: IP Static ARP 69
- Link: Pinholes 70
- Application 1 70
- Application 2 71
- Application 3 71
- Add or Edit more Pinholes 74
- NAT/PAT Table 78
- Link: Default Server 79
- Link: Differentiated Services 83
- Link: DNS 86
- Link: DHCP Server 86
- Link: SNMP 88
- Add User 93
- Edit Profile 94
- Web Filter Profile 95
- Chat Filter Profile 96
- Email Filter Profile 98
- Add Address 99
- Delete User Profile 100
- Link: UPnP 101
- Link: LAN Management 102
- ☛ NOTE: 103
- Configuring for Bridge Mode 104
- Enable System Bridge 105
- Restart 106
- Save and 106
- Link: System 107
- Link: Syslog Parameters 107
- Log Event Messages 109
- Access-related Log Messages 110
- Link: Internal Servers 112
- Link: Software Hosting 112
- Rome, v.1.0 113
- Age of Wonders 113
- Rename a User(PC) 115
- Link: Time Zone 117
- Link: VLAN 117
- Configure 119
- ☛ Note: 120
- Button: Security 122
- Link: Passwords 123
- Firewall 126
- • ICMP • HTTP • FTP 127
- • SNMP • telnet • DHCP 127
- Link: IPSec 130
- SafeHarbour IPSec VPN 131
- Security 133
- Save and Restart 135
- Exposed Addresses 141
- Add more Exposed Addresses 142
- Port Protocol Description 145
- LAN (Private) 145
- Interface 145
- WAN (Public) 145
- ☛ WARNING: 146
- How filter sets work 147
- APPROVED 148
- How individual filters work 149
- • Destination Port = 23 154
- • Forward = unchecked 154
- Design guidelines 156
- 9. From the 162
- Deleting a filter set 163
- Ethernet 100BT 164
- Basic IP packet components 166
- Basic protocol types 166
- Firewall design rules 167
- Example filter set page 169
- Internet 170
- IP 200.1.1.?? 170
- Input Packet 170
- Example filters 171
- TOS field matching 173
- Security Log 176
- Button: Install 179
- Link: Install Software 180
- Install Software 181
- Link: Install Keys 184
- Install Key 185
- Restart the Gateway 186
- • read the Quickstart Guide; 189
- Status Indicator Lights 190
- ☛ Special patterns: 192
- DSL Sync: 193
- LAN 1, 2, 3, 4: 193
- Factory Reset Switch 197
- Home Page 200
- Expert Mode 201
- Button: Troubleshoot 202
- Link: System Status 202
- Link: Ports: Ethernet 203
- Link: Ports: DSL 204
- Link: System Log: Entire 206
- Link: Diagnostics 207
- Link: Network Tools 208
- button 209
- TraceRoute 210
- Overview 214
- CONFIG Commands 215
- Keywords 215
- Logging In 216
- Ending a CLI Session 216
- Using the CLI Help Facility 217
- About SHELL Commands 217
- SHELL Commands 218
- CODE Description 219
- [ segment 227
- About CONFIG Commands 228
- Guidelines: CONFIG Commands 231
- Common Commands 239
- Dynamic DNS Settings 239
- Ethernet LAN Settings 242
- MAC_address 247
- 249
- SIP Passthrough 250
- Static Route Settings 250
- • FTP (TCP 21) 253
- • telnet (TCP 23) 253
- • SMTP (TCP 25) 253
- • TFTP (UDP 69) 253
- • SNMP (TCP 161, UDP 161) 253
- SafeHarbour IPSec Settings 260
- Stateful Inspection 266
- Example: 267
- Operator Action 270
- SNMP Notify Type Settings 272
- location (" 275
- "): 275
- • Type save 278
- RADIUS Server Settings 283
- DSL Forum settings 285
- 123.45.678.910 286
- Glossary 287
- -----B 288
- -----C 289
- -----D 290
- -----E 291
- -----F 292
- -----H 293
- -----I 294
- Internet Key Exchange (IKE) 295
- -----N 296
- -----P 296
- MD5 SHA1 298
- 1 and 1,000,000 MB 299
- -----T 300
- -----U 300
- -----V 301
- -----W 301
- -----X 301
- ■ 12 VDC input 303
- ■ 1.0 amps 303
- Agency approvals 305
- ☛ Warnings: 306
- ☛ Important 307
- Important Safety Instructions 308
- 47 CFR Part 68 Information 309
- RF Exposure Statement: 310
- Electrical Safety Advisory 310
- • “Management” on page 314 311
- • “Security” on page 315 311
- Wide Area Network Termination 312
- DNS Proxy 313
- Netopia Gateway 316
- Netopia, Inc 327
- 6001 Shellmound Street 327
- Emeryville, CA 94608 327
- April 21, 2005 327
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