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Troubleshooting
I tried to place
a call and
heard an
alternating
high/low tone.
Your call did not reach the
wireless system. You may have
dialed the number too soon after
turning the phone on. Wait until
the display says
Ready
before
making a call.
I cannot send/
receive calls.
Make sure that you have a phone
signal (see the “Signal Strength
Indicator” item on page 23). Avoid
electrical or radio interference,
and obstructions such as bridges,
parking garages, or tall buildings.
Your phone also may have the
Restrict Calls
feature turned on.
If you know the unlock code, you
can change this setting in the
security menu (
M
>
Settings
>
Security
).
My phone has
poor reception
and drops
calls.
Make sure that your antenna is
not bent or damaged.
Also, make sure you have a phone
signal (see the “Signal Strength
Indicator” item on page 23). Stay
clear of any obstructions such as
bridges, parking garages, or tall
buildings.
Problem Solution
- User's Guide > 1
- Motorola 120e wireless phone 3
- Software Copyright Notice 4
- Menu Map 5
- Settings Menu 6
- Contents 7
- About This Guide 12
- Safety and General 13
- Antenna Care 14
- Phone Operation 14
- Body-Worn Operation 15
- Data Operation 15
- Approved Accessories 15
- Facilities 15
- Aircraft 15
- Medical Devices 16
- For Vehicles With an Air Bag 17
- Blasting Caps and Areas 18
- Antennas 18
- Batteries 18
- Getting Started 19
- Charging the Battery 20
- Release 21
- Turning Your Phone On 22
- Making a Call 22
- Answering a Call 23
- Seeing Your Phone Number 23
- Ending a Call 23
- About Your Phone 24
- Zooming In and Out 26
- Adjusting Volume 26
- Battery Use 26
- Battery Care 27
- Extending Battery Life 28
- Making and 29
- Answering Calls 29
- Using Caller ID 30
- Returning an Unanswered Call 30
- Calling an Emergency Number 30
- Turning Off a Call Alert 31
- Canceling an Incoming Call 31
- Calling With Speed Dial 32
- Calling With One-Touch Dial 32
- Calling a Number In a Text 33
- Additional Calling Features 33
- Using Features While 35
- On a Call 35
- Additional On-Call Features 36
- Main Menu 37
- Recent Calls 37
- Phonebook 37
- Selecting a Feature Option 38
- Entering Feature Information 39
- Entering Text 41
- Using Tap Method 42
- General Text Entry Rules 43
- CANCEL BROWSE 43
- Character Chart 44
- Symbol Chart 45
- Enter Words 46
- Enter Novel Words 47
- Punctuation 48
- Capitalization 48
- Enter Numbers 49
- Delete Letters and Words 49
- Notepad 50
- Call Times 50
- Style Detail 53
- My Tones 53
- My Tel. Number 53
- Active Line 53
- Battery Meter 54
- Other Information 54
- In-Call Timer 55
- Answer Options 55
- Phone Lock 55
- Lock Keypad 55
- Lock Application 55
- New Passwords 56
- Personalize 56
- Initial Setup 57
- Master Reset 59
- Network 60
- Car Settings 60
- Headset 61
- Using the Notepad 64
- Viewing and Resetting Call 64
- Last Call 65
- All Calls 65
- Lifetime 65
- Phonebook 67
- Enter Information 68
- Complete Phonebook Entry 70
- Recording a Voice Name For a 71
- Phonebook Entry 71
- Phonebook List 72
- Voice Dial 73
- Deleting a Phonebook Entry 74
- Sorting the Phonebook List 74
- Synchronizing with TrueSync 75
- Datebook 76
- Day View 77
- Event View 77
- Adding a Datebook Event 78
- Changing Event Information 78
- Copying an Event 79
- Deleting an Event 80
- Turning the Radio On and Off 81
- Tuning a Station 82
- Storing a Preset 82
- Selecting a Preset 82
- Sending and Receiving Calls 82
- With the Radio On 82
- Messages—Voicemail 84
- Receiving a Voicemail Message 85
- Listening to a Voicemail 85
- Waiting Indicator 85
- Messages—Text 86
- Receiving a Text Message 87
- Text Message 87
- Inbox Menu 88
- Sending a Text Message 90
- Sending a Quick Note Text 92
- Messages 93
- Change Style Settings 94
- Set Ringer or Keypad Volume 96
- Create a Tone 96
- Enter Notes 97
- Play a Tone 100
- Edit a Tone 100
- Delete a Tone 101
- Setting Reminders 102
- Shortcuts 103
- Use a Keypad Shortcut 105
- Use a Voice Shortcut 105
- Voice Notes 106
- Viewing the Voice Notes List 107
- Playback Screen 108
- Voice Note Controls 109
- Find the Feature 110
- Deleting a Voice Note 111
- Micro-Browser 112
- Browser Menu 113
- Calculator 114
- Converting Currency 116
- Playing a Game 117
- Blackjack 117
- Rules of the Game 118
- How to Play 119
- Falling Numbers 121
- Adjusting Your 124
- Settings 124
- Hiding or Showing Location 125
- Information 125
- Set TTY Mode 126
- Return to Voice Mode 128
- Automatic Answer 128
- Automatic Hands-Free 129
- Power-Off Delay 129
- Charger Time 130
- Install the Software 131
- Attach the Cable 131
- Serial Cable 132
- Synchronizing Data 133
- Sending a Data or Fax Call 133
- Set Up Your Phone 134
- Transfer the Data or Fax 135
- End the Data/Fax Connection 135
- Reset Normal Voice Operation 135
- Security 136
- If You Forget a Code or 137
- Password 137
- Lock Your Phone Manually 138
- Unlock Your Phone 139
- Troubleshooting 141
- Unlock Code 143
- Restrict Calls 144
- Recent Calls 145
- Received Calls 145
- Dialed Calls 145
- Service Not 149
- Available 149
- Data Server 149
- Unavailable 149
- Programming 150
- Instructions 150
- Specific Absorption Rate Data 152
- The U.S. Food and Drug 154
- Warranty 162
- Products and Accessories 162
- Exclusions 163
- Software 164
- Information? 165
- Product Registration 167
- Export Law Assurances 167
- Add Digits 168
- Attach Number 168
- Call Failed 169
- Dialing Menu 170
- Enter Unlock Code 171
- Incoming Call 171
- Low Battery 172
- Memory is Full! 172
- Calculator Menu 172
- Wireless Phone Safety 179
- 8988485L49-O 184
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