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Operation
Troubleshooting
Refer to Appendix B, Messages and Error Codes for additional troubleshooting information.
Nothing happens when you follow the operating
instructions?
You Should
• Check that the power supply is attached to the cradle or to the cable.
• Check for loose cable connections at the scanner, cradle, AC power supply, or host
device.
• Check the scanner’s battery.
• Make sure the device is programmed to read the type of bar code you want to scan.
• Check the symbol to make sure it is not defaced.
• Try scanning similar symbols of the same code type.
• Be sure you are within the proper scanning range.
• Reboot the scanner (hold down the ENTER key for about 10-20 seconds) and try
scanning again.
The scanner emits transmit errors (error beeps after
decode)?
You Should
• Check that the scanner is powered up and that its cable connections are secure.
• Be sure the cable connection to the host is secure.
• Check that the appropriate host type is selected.
Note:If after performing these checks the symbol still does not scan,
contact your distributor or call the Symbol Support Center. See page
xi for the telephone number.
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