User’s GuideMOTORAZRTMVE20v545198.eps 8/22/2008 4:40:11 AM
8menu mapsettings menu• Sounds• Call Ringtone• Message Ringtone• Voicemail Ringtone•Ring&Vibrate• Alert Reminders• Service Alerts• Power On/Off• V
98Safety InformationSafety and General InformationSafet y In formati onThis section contains important information on the safe and efficient operation
Safety Information99Follow Instructions to Avoid Interference ProblemsTurn off your mobile device in any location where posted notices instruct you to
100Safety InformationSymbol KeyYour battery, charger, or mobile device may contain symbols, defined as follows:Batteries & ChargersCaution: Improp
Safety Information101Seizures/BlackoutsSome people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when
102Industry Canada NoticeIndustry Canada Notice to UsersIndus try Cana da NoticeOperation is subject to the following two conditions: (1) This device
Warranty103•Consult the dealer or an experienced radio/TV technician for help.Motorola Limited Warranty for the United States and CanadaWarrantyWhat D
104WarrantyExclusionsNormal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverag
Warranty105SoftwareExclusionsSoftware Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in co
106WarrantyYou will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center
Hearing Aids107Hearing Aid Compatibility with Mobile PhonesHearin g AidsSome Motorola phones are measured for compatibility with hearing aids. If the
Use and Care9Use and CareUse and Ca reTo care for your Motorola phone, please keep it away from:liquids of any kind dust and dirtDon’t expose your pho
108WHO InformationInformation from the World Health OrganizationWHO In formati onPresent scientific information does not indicate the need for any spe
Export Law109Export Law AssurancesExport LawThis product is controlled under the export regulations of the United States of America and Canada. The G
110Perchlorate LabelCalifornia Perchlorate LabelPerchlora te LabelSome mobile phones use an internal, permanent backup battery on the printed circuit
Driving Safety111who prefer not to permit such tracking and monitoring should avoid using such applications.If you have further questions regarding ho
112Driving Safety• Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or before pulling into traffic. If you m
index113index1X indicator 19911 indicator 20Aaccessories 10, 23airplane mode indicator 19alarm clock 85alarm indicator 21alertset 35turn off 4
114indexcontacts (continued)picture ID 82primary number 83ringer ID 82sort entries 83view entry 82Ddata call indicator 19data volumesreset 50d
index115sounds soft 20speakerphone 20SSL 19TTY 20uanswered call 20vibrate on 20voice call 20voice privacy 19international access code 49iTAP
116indexphonenetworkcall connect tones 84call drop tone 85network settings, adjust 84talking phone 37phone locked indicator 20phone number 17pic
index117voice note 75play 76voice privacy indicator 19voice recognition 77voicemail 61voicemail message indicator 61volumekey 37Wwallpaper 38w
10get startedget startedabout this guideThis guide shows how to locate a menu feature as follows:Find it: s >q Call History >Dialed CallsThis me
118index
www.motorola.comCMYCMMYCYCMYKv467108.A6.UG.Back.eps 9/11/2007 8:56:39 AM
11get startedbatteryconserve battery chargeUsing certain features can quickly deplete your battery’s charge. These features can include downloading mu
12get started• Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay in prolonged contact with the battery contact p
13get startedMotorola recommends you always use Motorola-branded batteries and chargers. Motorola mobile devices are designed to work with Motorola ba
14get startedrecycling organizations for more information on how to dispose of batteries.Warning: Never dispose of batteries in a fire because they ma
15get started2During charging, the battery level indicator at the upper right of the screen flashes on and off. When charging is complete, the battery
16get startedturn it on & offTo turn on your phone, press and hold O for a few seconds or until the display turns on. If prompted, enter your four
17get startedcall a stored numberFind it: s >L Contacts 1Scroll to Contact List and presss.2Scroll to the entry you want to call.Shortcut: In your
18basicsbasicsSee page 2 for a basic phone diagram.home screenThe home screen displays when you are not on a call or using the menu. You must be in th
19basicssystem status indicatorsindicator8 Signal Strength—Vertical bars show the strength of the network connection.D Digital—Phone is in a CDMA digi
20basics8 TTY—Phone is in TTY mode (see page 31).B Voice Call—Shows during an active voice call.è E911 Only—Location is set to Off (E911 Only).ó Locat
21basicshome screen shortcutsFrom the home screen, you can press the navigation key up, down, left, or right as shortcuts to your favorite features. Y
22basicstouch sensitive buttonsWith your phone’s flip closed, you can use touch sensitive buttons to use the camera, play music, or see your call hist
23basicsmobile music buttonÓ. Use the music player touch controls that appear on the screen to control music playback (see your Getting Started Guide)
24basicshandsfree speakerYou can use your phone’s handsfree speaker to make calls without holding the phone to your ear.To activate the handsfree spea
25basicscodesYour phone’s four-digit unlock code is originally set to 1234 or to the last four digits of your phone number. The six-digit security cod
26basicsmanual lockFind it: s >u Settings >Phone >Security 1When prompted, enter the four-digit unlock code and press Done.2Scroll to Lock P
27basics2Scroll to Keypad Lock Setting and presss.3Scroll to Timed and presss.4Scroll to 2 Seconds, 4 Seconds, or 8 Seconds, and presss.The keypad wil
1HELLOMOTOThanks for purchasing the MOTORAZR™VE20 CDMA wireless phone! It’s an affordable phone with a sleek design that’s sure to get attention.Impre
28basicslock applicationFind it: s >u Settings >Phone >Security 1When prompted, enter the four-digit unlock code and press Done.2Scroll to R
29basics3With the gold contacts down, place the memory card into the card opening.4Close the memory card cover, then slide it forward to lock it into
30basicsview memory informationFind it: s >j Music & Media >Storage Device Tools 1Select Phone Memory or Memory Card and presss.2If you sel
31basicsTTY operationYou can use an optional TTY device with your phone to send and receive calls. You must plug the TTY device into the phone’s heads
32basicsWhen your phone is in TTY mode, during an active call your phone displays the international TTY mode, the international TTY symbol, and the mo
33tips & trickstips & tricksFrom the home screen (page 18), you can use shortcuts:To... Do this...redial a numberPress N, then scroll to the n
34personalizepersonalizeTELUS Quick Find Powered by i | QiXTMNote: TELUS Quick Find must be set to On in order for TELUS Quick Find Powered by i | QiX
35personalizeYour phone ships with TELUS Quick Find Powered by i | QiXTM activated. To activate/deactivate TELUS Quick Find Powered by i | QiXTM:Find
36personalize2Select Single Tone to assign a single ringtone to incoming calls.Select Shuffle Multiple to select downloaded ringtones to play randomly
37personalizevoice readoutYou can set your phone to speak aloud when you press keys, receive a call with caller ID available, or scroll through the Co
2Here’s a quick anatomy lesson.Camera/Video Camera KeyLeft Soft KeyPerform function inlower left display. Send KeyMake & answer calls.Back KeyRigh
38personalizeanswer optionsYou can use different methods to answer an incoming call. Find it: s>u Settings >Call >Answer OptionswallpaperSet
39personalizepresss. When you have selected all of the pictures you want, press Done.4PressO to return to the home screen.skinsSet the overall look an
40personalizeclock formatSet how your phone shows the current time:Find it: s >u Settings >Display >Clock Format 1Scroll to Inside Clock (ma
41personalizeservice asks for your location. You can refuse at this point.When ALI is set to Location >Emergency Only, your phone displays the P(AL
42personalizeAGPS uses satellites controlled by the U.S. government and subject to changes implemented in accordance with the Department of Defense AG
43callscallsTo make and answer calls, see page 16.redial a number 1Press the send keyN to see the All Calls list.2Scroll to the entry you want to cal
44callscall historyYour phone keeps a record of your unanswered calls. When you miss a call, your phone shows the = (missed call) indicator and [Numbe
45callsreturn a missed callYour phone keeps a record of your unanswered calls. When you miss a call, your phone shows the = (missed call) indicator an
46callsflip openTo view missed calls immediately: 1When you see the missed call indicator, select View Now to see the missed calls list.2Scroll to an
47callsone-touch dia lTo one-touch dial a speed dial number 1 through 9, press and hold the single-digit speed dial number (key 1 through 9) for that
3 Press and hold the Power Key P for a few seconds, or until the display lights up, to turn on your phone.1Press the Navigation Key up, down, left, or
48callsFor best results:•Go outside and away from underground locations, covered vehicles, structures with metal or concrete roofs, tall buildings, an
49callsinternational callsIf your phone service includes international dialing, you can set your phone to automatically insert your local internationa
50callspressingO. This time includes busy signals and ringing.The amount of network connection time you track on your resettable timer may not equal t
51callsmore calling featuresfeaturesDTMF TonesYour phone can send Dual Tone Multi Frequency (DTMF) tones for calling card calls or other automated tou
52text entrytext entrySome features require you to enter information. The following is a sample of a screen for entering information for a Contacts en
53text entryset entry modesMultiple text entry modes make it easy for you to enter names, numbers, and messages. The default mode is Abc (tap mode, fi
54text entryWhen text mode is set to iTAP English or iTAP French, press * in any text entry screen to toggle between these capitalization options:Note
55text entryiTAPTM modeiTAP software provides a predictive text entry method that combines your key presses into common words. When you enter three or
56text entrysymbol modeWhen you select symbol mode, your phone shows the Symbols screen. Scroll to the symbol you want and presss to select it To see
57messagesmessagessend a multimedia messageA multimedia message (MMS) contains embedded media objects such as photos, pictures, animations, sounds, a
4 Motorola, Inc.Consumer Advocacy Office1307 East Algonquin RoadSchaumburg, IL 60196www.hellomoto.comNote: Do not ship your phone to the above address
58messages4 To insert a prewritten message, scroll to Preset Msg and presss. Then scroll to the quick text you want to insert and presss.To insert a s
59messagesreceive a messageWhen you receive a multimedia message, your phone plays an alert and displays the < (new message) indicator and a New Me
60messages3Press Reply if you want to respond to the message.Press Options to view and select from these options: Reply with Copy, Forward, Lock/Unloc
61messagesvoicemailYour network stores the voicemail messages you receive. To listen to your messages, call your voicemail number.Note: Your service p
62messagessend quick texts>Ö MessagingPress Options. then scroll to Quick Text and presss. Scroll to the quick text message you want to send and pr
63messagesdrafts s > Ö Messaging >DraftsTo complete and send a saved draft message, scroll to the message and presss.orTo view and select other
64entertainmententertainmentTELUS mobile musicFind it: s >j Music & Media >TELUS mobile musicNote: You must have an optional microSD memory
65entertainmentThis information will display in your phone’s music player after you transfer the music to your phone.transfer & play musicNote: Be
66entertainmenttake a photo—flip openWith the phone powered on and the flip open: 1Press the camera/video camera keyb to activate the camera.Your pho
67entertainmentWhen the camera is active, press Options to view and select these options:optionResolutionSet resolution to 1600x1200, 1280x960, 640x48
contents5contentsmenu map . . . . . . . . . . . . . . . . 7Use and Care . . . . . . . . . . . . . . 9get started . . . . . . . . . . . . . . . 10a
68entertainmenttake a photo—flip closed 1Make sure the touch sensitive buttons are unlocked (see page 27).2Press the smart/speakerphone key to activa
69entertainmentYour phone shows the active video camera viewfinder screen:Tip: Press the camera/video camera keyb to toggle between the camera and vid
70entertainmentVideo LengthSet the maximum length of video clips to 2Minutes, 5 Minutes, Fit to Memory, or Fit to MMS.Tip: To send your video clip in
71entertainmentfun & gameslaunch browsers >E Web Browserview picturess >j Music & Media >Pictures 1Scroll left and right to view pic
72entertainmentRenameChange the name of the selected picture.MoveMove the selected picture to another device through a Bluetooth connection, from phon
73entertainmentplay videosTo play video clips that you have recorded or received in multimedia messages:Find it: s >j Music & Media >VideosY
74entertainment3When the video clip has finished playing, pressÒ to return to the playback screen.Use these keys to control video playback:When a vide
75entertainmentNote: Your phone’s options may vary. Most options apply only to user-recorded videos, and are not available for pre-installed videos.ma
76entertainmentplay a soundFind it: s >j Music & Media >Ringtones & Sounds >SoundsScroll to the sound title and presss. Press Options
tools77toolsvoice recognitionYour phone’s voice recognition feature lets you make calls and complete other actions by speaking commands to your phone.
6contentscall history. . . . . . . . . . . . . . 44return a missed call. . . . . . . 45speed dial . . . . . . . . . . . . . . 46one-touch dial . .
78tools2Say one of the following commands:featureCall <Name or #>Place a call to:•a Contacts entry whose name you speak•a phone number you speak
tools79Go To <Shortcut>Go to the menu or perform the action you specify: Contacts, Call History, Messaging, Settings, Camera, Music Player, or R
80toolsvoice recognition settingsTo modify voice recognition settings: 1Press and release the voice key on the right side of the phone.2Press Setting
tools81To access in-device help for a setting you speak, pressInfo.SensitivityYou can fine tune your phone’s ability to recognize voice commands. Sele
82toolscontactscreate entryFind it: s >L Contacts >NewFor information on creating a new entry, see page 16.view entryFind it: s >L Contacts &
tools83 1Scroll to the entry and press Options, then select Edit Contact. 2Scroll to Picture and presss. 3Scroll left or right to the desired picture
84tools 1Scroll to the group name and press Options, then select Add Contacts.2Scroll to each entry you want to add to the group and presss. A check
tools85personal organizercall drop tone Set phone to play an alert tone whenever the network drops a call. (Because digital networks are so quiet, a c
86toolsturn off alarm Press Off orO.calculator Calculate numbers:s >É Tools >Calculatorview world clock To view the current time in cities aroun
connections87connectionscable connectionsYour phone has a micro USB port that allows you to connect it to a computer.Note: Motorola OriginalTM data ca
menu map7menu mapmain menuLContactsjMusic & Media• Telus mobile music• Telus mobile radioTM• Telus mobile TVTM• Ringtones & Sounds•Camera• Pic
88connectionsBluetooth® connectionsYour phone supports Bluetooth wireless connections. You can connect your phone to a Bluetooth headset or car kit, o
connections89place phone in discovery modeAllow an unknown Bluetooth device to discover your phone:Find it: s >m Tools >Bluetooth 1Press Option
90connections 1Presss to select Add New Device.Note: If your Bluetooth power is not turned on, your phone will prompt you to turn it on.2When you see
connections91copy files to another deviceYou can use a Bluetooth connection to transfer a contact or file to another Bluetooth device. To transfer a c
92connectionsreceiving phone must be capable of receiving the file type. 1On your phone, select the file (such as a picture, video, or sound) you wan
connections933When prompted to accept the sent object, scroll to Yes and presss.Your phone notifies you when the transfer is complete. If necessary, p
94service & repairsservice & repairsIf you have questions or need assistance, we're here to help.Go to www.motorola.com/support, where yo
SAR Data95Specific Absorption Rate DataSAR DataThis model wireless phone meets the government’s requirements for exposure to radio waves.Your wireless
96SAR DataAdditional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA)
97Important Safety and Legal Information
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